Pakenham Office
Assistant Property Manager / Receptionist
Join Our Amazing Team at Alex Scott & Staff Pakenham!
Looking for a role where no two days are the same, where you can learn new skills and be part of a genuinely great team?
At Alex Scott & Staff Pakenham, we're more than just a real estate office. We're an energetic, supportive and down-to-earth team that takes pride in what we do, looks out for each other and enjoys having fun along the way.
We're looking for an organised, enthusiastic and customer-focused Assistant Property Manager / Receptionist to join our team in this varied, hands-on, full-time position.
You'll be the first point of contact for our clients while providing valuable administrative and operational support to both our Property Management and Sales teams.
Whether you have previous real estate experience or are looking to take the next step from administration, reception or customer service, this is a fantastic opportunity to develop your skills and build a career in the real estate industry.
What You'll Be Doing
Reception & Administration
- Greeting clients and creating a welcoming first impression.
- Managing incoming phone calls, emails and general office enquiries.
- Providing administrative support to the Sales and Property Management teams.
- Maintaining an organised and professional office environment.
Property Management Support
- Assisting with the day-to-day management of a residential rental portfolio.
- Building and maintaining positive relationships with rental providers and renters.
- Coordinating maintenance requests and liaising with tradespeople.
- Conducting routine inspections and preparing detailed inspection reports.
- Assisting with leasing administration and tenancy documentation.
- Supporting the Property Management team with general administrative tasks.
Sales Administration Support
- Uploading property photos and descriptions into Box & Dice for new listings.
- Updating property window displays.
- Registering sales keys and maintaining accurate records.
- Updating sale prices and property descriptions as required.
- Recording settlement dates and coordinating settlement gifts and signboard removals.
- Providing general administrative support to Sales Agents as required.
What We're Looking For
- Excellent administration and organisational skills, with strong attention to detail.
- A natural problem solver who can think on their feet and confidently manage competing priorities.
- The ability to remain calm, organised and professional in a busy environment.
- Excellent communication and relationship-building skills.
- A positive attitude, initiative and willingness to learn.
- A team-first approach and the ability to work independently when required.
- A current Victorian driver's licence.
- An Agent's Representative Certificate, or a willingness to obtain one.
Previous experience in residential property management or real estate would be an advantage but is not essential.
We're happy to invest in the right person who brings the right attitude, enthusiasm and commitment to learning.
Why Join Alex Scott & Staff Pakenham?
- Join a friendly, vibrant and genuinely supportive team.
- Enjoy a positive workplace culture where everyone helps each other succeed.
- Experience a varied role where no two days are the same.
- Develop your skills and grow your career within the real estate industry.
- Work with an established and respected local real estate brand.
- Receive a competitive salary based on experience.
Interested?
If you're organised, enjoy working with people and are looking for a rewarding opportunity with a company that values its people, we'd love to hear from you!
All application or any questions please contact
Kathryn Williams – Head of Property Management Department
Email: [email protected] Mobile:0423 971 465 or
Louise McKay - HR Manager Email: [email protected] Mobile: 0447 881 839

